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Emerging Technologies in Field Service

Driving Real Solutions and Better Business Outcomes

For manufacturers and distributors, service has become an important competitive differentiator and a huge driver of both revenue and customer satisfaction.

In this 2019 Field Service USA report, we benchmark how the latest tools in field service are improving results for customers, service teams, and business as a whole. Featuring a dedicated, in- depth analysis of four technology categories:
  • IoT and Big Data
  • On-site augmented reality and wearables
  • AI and machine learning
  • Field service management (FSM) technologies

These real-world data provide you with a complete picture of the cutting-edge technology performance landscape.
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