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Automate and Optimize Your Field Service Processes to Boost Profitability

Automation and optimization are two keys to competing in an “equipment as a service” world

Digital transformation is fundamentally changing every industry—as well as customers’ expectations about service. Those expectations include the desire for speed, transparency and precision during service calls; fewer maintenance visits; and service offerings supported by mobile, Internet of Things (IoT), and other advanced technologies.

Key Takeaways
  • Field service organizations need to transform digitally to drive efficiency, customer satisfaction and profitability
  • Intelligent process automation (IPA) enables service organizations to automate, orchestrate and optimize their processes
  • IPA and emerging technologies like AI and machine learning are laying a foundation for predictive maintenance

Asset Headline

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