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Higher service efficiency not only leads to higher profits and revenue for service organizations, but also places them ahead in an increasingly competitive market. Driven by customer demand and market expectations to improve service efficiency, ServiceMax Autumn ’17 introduces innovative features that empower our customers to boost the efficiency of their service operations. Some key needs addressed are:

  • How can dispatchers have a more accurate time estimation for servicing each service job while creating the schedule?
  • How can dispatchers ensure that dependent preparatory tasks are completed and critical parts are available on site before key work begins?
  • How can ServiceMax technicians increase their productivity through better mobile app integration with partner apps?

Watch our Autumn ’17 release webinar to find out how ServiceMax can help you improve service efficiency through features like Predicted time to service, dependent job scheduling and app-to-app integration. 

ServiceMax Autumn '17 Product Launch