Dispatchers have a hard job of scheduling your engineers and technicians while balancing constraints such as SLAs, drive time, overtime, skills, and more. With a single technician and five work orders, there are 120 possible routes and the number of routes skyrockets as more technicians and work orders are added to the equation.
Many service leaders are beginning to realize that intelligent, automated scheduling can empower dispatchers to better manage this complexity and focus on higher-value jobs that require expert knowledge and business understanding.
Watch this webinar to hear our product MaxPerts as they discuss ServiceMax Schedule Optimization and share:
Why more leaders are turning to automatic service optimization to improve efficiency.
The value of an integrated, complete service management solution
How outcomes-based scheduling optimizes results to achieve your business KPIs.
A demo of the most common schedule optimization scenarios for service organizations