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CONTACT US
1-800-756-4960
Are you embracing digital transformation with your service business? The field service space is undergoing a massive shift thanks to disruptive technologies and nowadays it is no longer just a cost center, but represents a great potential for revenue. Exceptional post-service experience strengthens loyalty, extends contracts and encourages cross-sell and up-sell opportunities.
From our latest research that we conducted with independent market research company, Vanson Bourne, we discovered that zero unplanned downtime is now the No. 1 priority or a high priority for 72% of organizations and “Service asset data should be central to strategic decision making” according to 85% of respondents, so Service has a big impact on business outcomes.
It is really time to move forward in the Digital Transformation Journey of your Field Service!
Join this webinar with Kieran Notter – VP of ServiceMax Global Customer Transformation Team to discuss the impacts of service transformation and how those who embrace it are able to increase customer satisfaction, drive profitability, and stay competitive specifically when they leverage service as a key area of that transformation.
Kieran Notter
Vice President, Global Customer Transformation
ServiceMax
Kieran is acknowledged as a service industry domain expert with 30 years’ experience. He specializes in field service revenue and working capital improvements, with a particular passion for supply chain operations. He is highly effective at partnering with customers to deliver tangible, practical results across their service operations.
Having previously worked for companies including Kodak, Bell & Howell and most recently Pitney Bowes he understands the importance of a logical approach that is supported by real time analytics.
Kieran considerable experience in implementing and using systems such as SAP, Servigistics( PTC), Oracle (Siebel), Salesforce & ServiceMax enables him to recognize a client’s challenges and facilitate solutions that lead to sustainable growth.
His recent consultancy engagements have delivered improvements such as reducing field service Inventory levels by 45% whilst maintaining a higher First Time Fix rate.
Please note: all fields are required.
