Best-in-class companies view service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results. The Aberdeen Group has done extensive research to understand the top and bottom line benefits these service-oriented businesses are enjoying.  Learn more about the rising financial importance of service while understanding key benchmarks such as:

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About ServiceMax



ServiceMax provides cloud-based field service management software that is easy-to-use, efficient, mobile, and collaborative. The ServiceMax solution for field service includes:

  • Scheduling & Dispatch
  • Route Optimization
  • Warranty Management
  • Inventory & Parts Logistics
  • Mobile & Offline
  • Social Collaboration
  • Signature Capture
  • iPad,iPhone & GPS Capabilities

Download the Infographic to see why CFO's at best-in-class companies are finding it is essential to focus on service.

The Financial Importance of Field Service [Infographic]

  • Profitability   
  • Revenue Performance
  • Customer Loyalty
  • Customer Retention