- The FSM market and which vendors participate
- Market trends and new areas of field service innovation
- Strengths and cautions of the 14 participating vendors, including ServiceMax, IFS, Salesforce, Oracle, Microsoft, and more.

*Gartner, “Magic Quadrant for Field Service Management”, Jim Robinson, Naved Rashid, July 6th, 2020
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ServiceMax’s mission is to help customers keep the world running with asset-centric field service management software. As the recognized leader in this space, ServiceMax’s mobile apps and cloud-based software provide a complete view of assets to field service teams. By optimizing field service operations, customer across all industries can better manage the complexities of service, support faster growth and run more profitable, outcome-centric businesses.