See the Aberdeen Report

The Aberdeen Group has just released their latest report detailing the State of Field Service Management. Best-in-class organizations are shifting focus from product to customer satisfaction and the ability to deliver on their service promise, every time. Buying power, social networks and competition have changed and customer satisfaction is now the top metric to measure the success of service organizations. 

But don't take our word for it. Access the Aberdeen research report today to learn:

GET THE NEW ABERDEEN GROUP REPORT

Read the State of Service Management 2015: Connect to Your Customers

  • The top KPIs service organizations are using to measure success

  • What key trends you need to know about in 2015

  • How to attract millennials to fill the looming talent gap in field service

Get the New Aberdeen Group Report! Read the State of Service Management 2015: Connect to Your Customers

"Customers demand more than just a standard product or break /fix services;  the ability to offer predictive and proactive service (i.e., preventive maintenance) adds value to the partnership." - Aberdeen Group: State of Service Management 2015