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CASE STUDY

Lumenis

For Israeli headquartered Lumenis, servicing a product range that includes ophthalmic and surgical medical equipment in a timely, efficient, manner is often critical so that patients can receive vital treatment, but technicians were often hindered by an inefficient legacy system that meant data was being lost and incorrect parts were occasionally being shipped to the client... Read how Lumenis increased first time fix rate, customer satisfaction and consolidated fourteen databases into one single, unified platform for service.

Read how time to invoice, technician productivity and service revenues rapidly improved after implementing ServiceMax.

Asset Headline

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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
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