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ServiceMax:
ServiceMax
活用法のご紹介
ServiceMaxを使用することにより、どのようにして生産性23%向上、収益25%増、そしてフィールドサービスの組織管理を簡素化できるかをご紹介します。
  • サービスによる収益の増加
  • 適切なサービス指標(メトリクス)の取得と実行
  • 日々の業務と作業指示のモニタリング
  • フィールドサービスの技術者とリアルタイムにコミュニケーションをとる

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Medical Equipment Leaders Driven by ServiceMax
More than 450 companies across the globe have turned to ServiceMax to help them keep the world running.
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Field Service Management Software

Automatic Schedule, Dispatch & Route

Maximize utilization and first-time resolution. ServiceMax accounts for travel time, predicted job duration, technician availability, parts inventory, and other factors to optimize dispatch.

In-Field Invoicing & Signature Capture

Technicians enter billing time and parts on-site. Customers can sign directly on the technician's tablet or smartphone, avoiding end-of-month scrambles to send out invoices.

Parts Management

Track inventory in trucks and at the depot. Make sure technicians have the right parts for the job the first time. When inventory gets low, the system can auto-replenish or alert you to reorder.

Technician Enablement

All necessary information is at the technician's fingertips. Give your field team details on client warranty status, pricing quotes, parts lookup and ordering, knowledge base, and more.

Simplified Reporting & Metrics

No more manually cobbling together reports at the end of each month — automatically generate them instead. And get live alerts so you can get in front of emerging issues early.

Internet of Things Integration

Delight customers with proactive care and increased uptime. Integrate enabled assets in the field. Enabled assets self-diagnosis can trigger service or repair requests.

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