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It's time for Service to face the strange changes ahead. 

Empowering service technicians with cloud-based, real time tools in the field means they can do work-orders, request parts, schedule and be scheduled, look up manuals, take payments, renew maintenance agreements, use social channels to communicate problems swiftly and effectively and upsell and cross sell products and solutions where appropriate.

As the attached infographic explains, the field service industry is headed for significant cultural and demographic changes combined with a technology disruption that will have lasting and far reaching consequences on the service industry as a whole.

Click to view the infographic now.


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