Field Service Management is evolving rapidly – even more so as we adapt to the “new normal” – and this affects field service. Aside from the tools we use, how does this impact the way we interact with products, customers and employees. In our upcoming sessions we will look at the people element across three core branches of the service delivery chain.
In all these sessions there will be a variety of speakers from our GCT and Product teams, ServiceMax customers, and Industry Experts. This series represents the perfect opportunity for you to stay connected with ServiceMax and your industry peers remotely as we all work to keep the word running understanding how field service is evolving and how to respond to these changes.
Join the FSC Virtual Autumn Series!
Time: 3PM GMT | 4PM CET | Duration: 1hr
28th October, 2020 Workforce – What does a happy but versatile, “future proofed” workforce look like?
25th November, 2020 Customers – Do we understand the expectations of our customers by persona?
16th December, 2020 Asset Data – Could equipment become the transformation consultant of the future?
27th January, 2021 Strategy and Vision of Field Service in 2021