REPORT

Cutting-Edge Technology in Field Service

Surveying the Next-Gen Technology that is Transforming Service Delivery and Management

With the development of the Outcomes as a Service (OaaS) model, equipment can be more effectively monitored in the field to deliver outcomes based on equipment availability – enabling organizations to create product and service packages that simplify the customer experience and drive new revenues.

Read this report to learn:

Which technologies organizations are prioritizing for investments in 2020
How cutting-edge organizations are pursuing ambitious strategies supported by the data generated through IoT and analytics investments
How companies have successfully leveraged IoT and Big Data to create better customer experiences

Cutting-Edge Technology in Field Service

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