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New IDC MarketScape Report for Service Parts Management

ServiceMax Named a Leader

ServiceMax was positioned in the Leaders category in the very first IDC MarketScape to cover the worldwide market for Manufacturing Service Parts Management. This new report profiles 8 service parts management vendors who help manufacturers manage service parts across the lifecycle of the product they manufacture.

As the IDC MarketScape notes, “Going beyond a focus on service parts to primarily affect efficiency or reduce costs is providing manufacturers with a fertile channel to achieve new heights within the customer experience and revenue creation.”

Access this report excerpt to understand how and why organizations are shifting their mindset from planning and managing parts in silos to a more connected approach that allows data on parts usage to be captured throughout the service lifecycle.

ServiceMax is providing this report excerpt with our compliments, which also includes our vendor profile. We believe our asset-centric approach to service execution makes ServiceMax uniquely suited to deliver the capabilities that matter to manufacturers.

Analyst Aly Pinder writes: “The product also benefits from the innovative culture of the ServiceMax team, which continues to invest in research and development (R&D) to anticipate the future needs of the market.”*

Get the report excerpt today to read more!
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IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name. IDC © 2019

*IDC MarketScape: Worldwide Manufacturing Service Parts Management Applications 2020 Vendor Assessment, Aly Pinder, IDC #US44801020, January 2020