New IDC MarketScape Report for Service Parts Management
ServiceMax Named a Leader
ServiceMax was positioned in the Leaders category in the very first IDC MarketScape to cover the worldwide market for Manufacturing Service Parts Management. This new report profiles 8 service parts management vendors who help manufacturers manage service parts across the lifecycle of the product they manufacture.
As the IDC MarketScape notes, “Going beyond a focus on service parts to primarily affect efficiency or reduce costs is providing manufacturers with a fertile channel to achieve new heights within the customer experience and revenue creation.”
Access this report excerpt to understand how and why organizations are shifting their mindset from planning and managing parts in silos to a more connected approach that allows data on parts usage to be captured throughout the service lifecycle.
ServiceMax is providing this report excerpt with our compliments, which also includes our vendor profile. We believe our asset-centric approach to service execution makes ServiceMax uniquely suited to deliver the capabilities that matter to manufacturers.
Analyst Aly Pinder writes: “The product also benefits from the innovative culture of the ServiceMax team, which continues to invest in research and development (R&D) to anticipate the future needs of the market.”*
Get the report excerpt today to read more!