Keeping your assets running is mission critical for your reputation, customer satisfaction and for keeping costs low, but what is the true cost of unplanned downtime? In the Summer of 2017, ServiceMax commissioned independent research
In this webinar, we discuss the eye-opening results gleaned from over 450 responses from senior executives working in Field Service and IT across Europe and the USA, answering questions such as:
David Gallichan is a Research Executive at Vanson Bourne - an independent and specialist market research provider for the global technology sector. David is the lead on the ServiceMax research project focused on asset performance management and the costs of unplanned downtime.