ServiceMax Customer Success Plans

Helping you succeed is our only objective

When implementing a new business solution, you want assurances that responses are timely, customer care is attentive, and, most importantly, the support quality is consistent. You want in-house experts with decades of experience who deliver training and support to make sure that ServiceMax’s implementation is a success for your organization. Beyond this product-focused support, how do you make sure ServiceMax is adopted, utilized to its fullest potential, and delivers on your goals?

That is where ServiceMax’s Customer Success Plans come in; delivered by our Customer Success and Support Teams. To meet your unique business and technical needs and ensure your long-term success, we offer differentiated Customer Success Plans that encompass all aspects of your ServiceMax implementation.

Check out the datasheet for a side-by-side comparison.

“My favorite thing about ServiceMax is that the service organization is always very responsive. […] The monthly meetings are a nice checkup too. I have gotten what I need from ServiceMax service for sure.”