ServiceMax DataGuide

Putting Data at the Center of your Technician and Service Experience

Accurate and timely data drives the service organization in meeting critical business and customer objectives. Yet, service leaders struggle with trusting their existing data and thereby have limited maturity in the use of data for critical operational, commercial, or strategic needs.

To fill these data gaps, an incremental burden is oftentimes placed on frontline teams with tools, forms, and documents that are not easy to use. More so, frontline workers are uninformed on the purpose of collecting necessary data and how it’s being used to solve frontline and customer problems.

DataGuide is a new product built by ServiceMax that solves these data issues. DataGuide enhances the power of ServiceMax Go and the Core platform by combining the capabilities of Advanced Forms and Document Generation to guide technicians to efficiently capture and present data in support of a variety of tasks such as inspection, maintenance, and safety.

Download the full Datasheet to learn more about how DataGuide will deliver an experience for your field technicians that will boost their productivity, reduce administrative time, and eliminate costly errors in your service data.