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Predix ServiceMax: Connected Field Service
Maximize equipment uptime & customer satisfaction with IoT data

Welcome to the age of connected devices! By putting sensors on equipment, connecting them via the Internet of Things (IoT), and getting accurate equipment diagnostics, your service organization can realize the benefits of real-time machine data. You gain instant and insightful performance analytics and service recommendations for every piece of connected equipment to help avoid unscheduled downtime and transform service delivery— whether it is proactively dispatching the engineer before a failure or making diagnostics available to troubleshoot an issue. Outages and unplanned downtime are eliminated, calls to the service desk to log a “case” become obsolete, and most importantly, customers grow more loyal and do more business with you.