The ability to plan and manage parts is critical to effective service delivery. Not having the right parts for the job lowers first time fix rates and increases time to repair; carrying more parts than necessary raises inventory costs. Asset-centric companies need field-focused and service-specific parts planning, integrated with a field service management solution.
ServiceMax Parts Planning helps complex enterprises identify the optimal level of service parts, thereby ensuring parts availability while minimizing inventory costs. Bringing together the industry leaders in service parts planning and field service management software, this joint solution forecasts parts demand and recommends target inventory levels. This enables planners to stock the optimal quantity of parts, and ensures that field technicians arrive at the job with the right part.