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Case Study

GE Aviation On Wing Support Reduced Errors and Increases Productivity with ServiceMax
GE Aviation’s On Wing Support’s 300 service technicians never know where their jobs will take them. They might start the day in one of the business unit’s ten support and maintenance centers around the world, including Dallas, Dubai, and Seoul. From there, they might travel to South America, the Middle East, or even above the Arctic Circle to provide rapid engine maintenance for commercial airline customers.

“Reduced errors and increased productivity are paying off for GE Aviation On Wing Support. The business saw excellent service outcomes after using ServiceMax. In the first year, they exceeded On Wing Support service revenue goals by 130%.”
– Christine Duborg, Technical Project Manager for GE Aviation.