LiftOne Transforms Technician Productivity & Harnesses Data to Drive Results with ServiceMax
Motivated by the desire to improve and modernize the customer experience and put information directly into their technicians’ hands, LiftOne sought out a cloud-based, field service management solution in 2017 to replace their clunky, 15-year-old tool and pen and paper processes.
Read LiftOne’s story and learn how they were able to achieve the following results with ServiceMax:
10% increase in billed revenue hours without increasing headcount
Increased technician productivity to 90%
Reduced DSO and customer invoicing complaints
“ServiceMax was clearly the best choice, and now three years later, ServiceMax remains the best solution for field service management in an asset-intensive industry like ours.”
Elvis Clemetson, Chief Information Officer, LiftOne