Broken products, missing parts and messy returns can be a major drain on your profitability and strain your customer relationships, but they also represent a unique opportunity. A timely, hassle-free replacement or repair can strengthen customer loyalty, and quick turnarounds of refurbished products can positively impact your bottom line.
Customers who leverage real-time data from IoT connected devices can also collect repair history, identify correct parts for a repair and make predictions of parts needed in the future, allowing them to plan ahead and optimize stocking levels.
Discover how leading companies are using IoT in parts management and discover new tools to achieve your margins and customer retention goals. During this webinar we’ll discuss: