At ServiceMax we are committed to adding new features to ServiceMax Core that drive value for our customers and enable them to explore new field service use cases. In release 20.2, we deliver key innovations to help service organizations tackle challenges around field change orders.
Field change orders (FCOs) are a fact of life for manufacturers worldwide due to the increasingly shorter cycles in which they bring products to market. Handling FCOs is a costly affair because they touch disparate systems, involve multiple stakeholders, and the manual effort required to manage them is immense.
ServiceMax Core 20.2 introduces features that allow you to streamline field change order processes and cut related costs, as well as provide you with a complete audit trail for compliance purposes.