Join us on August 18 for the ServiceMax Tech Talk. Sumair Dutta from ServiceMax’s GCT team will be hosting the event featuring technicians from ServiceMax customers: Quench, Hach, and Domino.
This will be a great session to hear various technicians’ accounts of what working during COVID-19 has been like. What have companies done right? What are technicians hoping to see companies do differently? How have technicians used digital tools to improve their safety?
Join us to get an understanding of the frontline’s mindset and ask any questions you have about the technician’s perspective.
“I am a field service technician for Quench covering the Raleigh-Durham market. I live in Chapel Hill, NC with my wife and 2 little guys, ages 7 & 10. I have been in the service industry my whole adult life.
I have served as a technician and as an owner and I truly enjoy my career. It’s a rewarding feeling being able to provide clean ice, water, and coffee to our many customers! I enjoy the challenges that come along with this type of work and remain motivated to go above and beyond for our customers.”
“During my tenure with Hach, I have held many positions, starting in field service as a technician, transitioned to Service Sales, and then back to the field as a Tier III technician training and guiding my peers. With my associates in Electrical Engineering, Certificate of Completion from Kirkwood Community College in Water Treatment, and Confined Space Certification, I have been utilized as a power user for ServiceMax within my company since launch.
As an avid outdoorsman, I enjoy hunting, shooting, hiking, and camping. Due to this I currently hold the position as the treasurer for Latrobe Sportsmen’s Club, as well as an active member of Harvest Church in Derry, Pa.
When not in the ‘Fields’ I spend the remainder of my time with my family- My wife Julia and 4 girls. Abigail, Emma, Lily, and Adalynn.”
Experienced electrical, mechanical field service engineer with demonstrated experience within the printing, food, oil & gas, and steel industries.