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The Do's and Don'ts of Contractor Management

Are you expecting a huge tsunami of work to hit your schedules as shelter-in-place restrictions begin to lift? Many of you will need additional resources to meet demand in the coming months, and 3rd party contractors are an amazing way to handle these kinds of short term spikes in demand. But 3rd parties have to be onboarded and managed to ensure they are representing your brand well.

In this recorded livecast, join ServiceMax to discover the best ways to keep lines of communication open with your contractors. We'll discuss:

  • When it makes sense to use 3rd parties
  • Ways a community/portal can be used to more effectively communicate with 3rd party contractors
  • How to measure/track the performance of the contractors you are using
View Recording