The past year has thrown countless challenges at service organizations. As detailed in the 2021 Chief Service Officer (CSO) Report, organizations that were able to prioritize prediction, agility and resilience fared the best. Building off the findings in the 2021 CSO Report, this webinar will highlight the key features of resilient service organizations and dive into recommendations from industrial manufacturing service leaders on where to focus your efforts this year.
Join industrial manufacturing and energy experts Kieran Notter and Sara Cerruti on May 18 at 8am PT | 4pm BST to learn:
What investments service leaders are making this year
What initiatives you should prioritize as you look to grow service revenue
How CSOs are better supporting and engaging with customers