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The goal of parts management is no longer to cut costs, IDC analysts note in their latest MarketScape. Improving customer experience and revenue growth is just as important as saving money. In this livecast, ServiceMax product experts Susan Tonkin and Anita D’Souza will discuss five ways you can balance cost savings while improving customer experience and growing revenue with parts management. Join to learn about digital field service tactics, including:

  • Moving from break fix to preventive maintenance
  • Reducing costs associated with “just in case” parts
  • Leveraging AI for remote parts recommendations


Join for a 30-minute discussion around effective parts management to help you reach results like our customer 3D Systems, who has had a 62% reduction in parts usage.

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5 Proven Ways to Master Parts Management