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A DIAMOND IN THE ROUGH: UNLEASHING THE POWER OF FIELD SERVICE TRANSFORMATION
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Patrice Eberline, Vice President of Global Customer Transformation at ServiceMax, introduces her newly released book, A Diamond in the Rough: Unleashing the Power of Field Service Transformation.

Throughout the book, Patrice focuses on key operational metrics within field service that will help service leaders gain customer loyalty, run a more proficient and effective service organization and ultimately take their company to the next level.

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Read the next installment - Into the Diamond Mine, a handbook for field service executives.
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A DIAMOND IN THE ROUGH: UNLEASHING THE POWER OF FIELD SERVICE TRANSFORMATION
A Diamond in the Rough: Unleashing the Power of Field Service Transformation

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