Service organizations often fail to identify and address equipment issues until it is too late and equipment stops working. But customers today expect minimal unplanned downtime and immediate response.
How can service organizations deliver an excellent experience without compromising their cost structure?
Service equipment proactively by taking actual equipment usage and condition into consideration
Manage maintenance schedules so that just the right amount of service is delivered
Schedule service appointments at the optimal time for both your customers and your business
Discover how ServiceMax can help you improve customer experience through proactive maintenance. Take a peek at the new ServiceMax Summer ’17 features:
Condition Based Maintenance
Ranked Appointment Bookings
Enhancements to Checklists and our Field Service App
