The field service call is the most critical moment in any customer relationship. Technicians are the literal face of your brand when a customer is both happy AND unhappy. They are also the eyes and ears of your company with visibility into competitors’ products and potential sales opportunities. But is your field service organization integrated with your sales and marketing CRM system?
In this webinar you will learn why it’s essential to connect field service to the rest of your company and some simple steps to make that a reality.