A new study of nearly 140 ServiceMax customers by Wakefield Research revealed modernizing service operations - from equipping technicians with mobile devices to rigging equipment with IoT sensors - can have a dramatic effect across board-level objectives.
For example, ServiceMax customers experience:
- 13% increase in Service Revenue
- 11% improvement in Customer Satisfaction
- 18% increase in Productivity
Download the full report to see how ServiceMax drives productivity, revenue, customer satisfaction, and compliance.