Many visionary CFOs have recognized that field service represents a great potential for revenue, and is no longer viewed as strictly a cost center. An exceptional post-service experience will encourage loyalty and the purchase of additional products and long-term service contracts.
This eBook will explore how CFOs can embrace a field service management platform that can be at the core of a true business transformation. Topics include:
- What CFOs need to consider when evaluating a field service management platform;
- How taking action to improve the field service organization can impact cash flow, customer satisfaction, visibility, and safety;
- What metrics should be used for evaluating the success of your field service transformation; and
- The future of field service management.