Of all the ways that field service delivery can come to a screeching halt, manual paper-driven processes is one of the biggest.
It not only slows customer requests and response times, but it also places barriers between you and your customer while adding compliance risks to your business.
The current paper process creates too much back and forth– confirming and reconfirming past service histories, compliance checks and billing statements. Your customers
are happy to pay you for services, but they don’t want to under or over pay you based on Work Order inaccuracies. How your teams document their Work Orders and service requests can be just as important as your actual service work to help you accelerate Service to Cash.
In this webinar you will learn how to leverage ServiceMax and Drawloop to make the lives of field service teams easier by Data Driving all your critical field service
documents within your ServiceMax data model. You will learn how to reduce days sales outstanding (DSO), improve invoicing process efficiency, address compliance and
leverage automation by incorporating all your field service document requirements into your ServiceMax Field Service App.
Your field service teams can stop looking around for the document they need to complete their work and your customers will be assured the document they are reviewing was data driven within the ServiceMax app based on the work performed. Your customers will gain
confidence in your field service work and invoice and you will accelerate service to cash.