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Service and supply chain leaders are finding themselves at a crossroads of parts inventory decisions. How much inventory to stock? How to plan for preventive maintenance and break-fix work? Achieving complete transparency and effective management in parts management remains a challenge for many.

Hear Anna Startseva, Sr. Product Marketing Manager at ServiceMax and Mike Landry, President at Barkawi, and discover how leading companies are using the latest digital tools in parts management and IoT to achieve higher ROI and customer retention.

In this webinar we discuss:

  • The changing landscape of parts management in field service
  • How to achieve visibility and control in parts management
  • New PartsMax Solution to Improve First-Time Fix Rates and Minimize Costs

Lastly, we share the three key considerations for achieving an optimized parts management solution for your organization.

anna-startseva-100-circle.jpgAnna Startseva
Sr Product Marketing Manager
ServiceMax from GE Digital

Anna Startseva is Sr. Product Marketing Manager with ServiceMax from GE Digital. Her areas of focus are Medical Device and Life Sciences industry as well as installed base management, logistics, and the Internet of Things product functionalities.


mike-landry-100-circle.pngMike Landry
President
Barkawi Management Consultants, North America

A recognized leader with deep expertise in supply chain, parts and service, Mike Landry has helped blazed a trail of success for clients such as Chick-Fil-A, AGCO, Bayer Healthcare, Mercedes-Benz and Coca-Cola. As founder of Servigistics in the late 90s, Mike grew the business to $40M in revenue and over 250 employees before being acquired by a private equity firm in 2009. Since 2010, Mike has been leading the North American headquarters of Barkawi Management Consultants. With a continued emphasis on delivering technology-enabled transformation to clients of all sizes, Mike has generated continuous growth for Barkawi North America, year-over-year.

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Increase ROI by Integrating Parts and Service
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