Transforming Field Service at Lutron – Realizing ROI in 9 Months
Lutron implemented ServiceMax in 2015 for transforming their field service operations and realized immediate benefit across the board. The service transformation initiative was so successful that it yielded a payback in just under a year. Join Chris Cook, the project leader from Lutron, in this transformation journey as he explains Lutron’s pre-transformation business struggles, its approach to solving them, its implementation strategy, and the project’s ROI. Chris now manages the ServiceMax practice at one of our premier partners, ForeFront. Learn what ForeFront is doing to help ServiceMax lead in competitive market of Field Service Management software.
High Tech & Manufacturing Practice Manager ForeFront, Inc.
Sr. Product Marketing Manager ServiceMax from GE Digital