Cutting-Edge Technology in Field Service
Surveying the Next-Gen Technology that is Transforming Service Delivery and Management
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Key Takeaways
With the development of the Outcomes as a Service (OaaS) model, equipment can be more effectively monitored in the field to deliver outcomes based on equipment availability – enabling organizations to create product and service packages that simplify the customer experience and drive new revenues.
Read this report to learn:
- Which technologies organizations are prioritizing for investments in 2020
- How cutting-edge organizations are pursuing ambitious strategies supported by the data generated through IoT and analytics investments
- How companies have successfully leveraged IoT and Big Data to create better customer experiences
